I'm still quite jetlag (I'm just back from San Francisco), but I feel courageous enough to write about my bad experience with United Airlines.
So I heard a lot about how luggages are not carefully handled by carriers... But this time my luggage has been smashed like an old tomato on the ground.
When I claimed my bagage, I didn't notice it at first (too jetlag, too happy to hit the ground after a very long flight). Anyway I just noticed that my bag was wet... I wondered why, and I explained it to myself by the fact that we had a big snow storm in the Chicago airport (I stopped there) and also I thought it could be the fluid they put on the plane to defreeze them.
Back at home I noticed that the fluid was also, in my luggage... On my clothes ! I started to be angry... and then I noticed the smell. I thought it was a nice smell actually: “At least their fluid thing smells good”... And at this precise moment I recognized the smell, the smell of the good wine I bought in Napa Valley...
Check out the pictures of my broken lugguage and bottles :
So, yeah I was forced to redo my laundry again (Because sadly enough, I did all my laundry in San Francisco before leaving, and it costs me $10 because, of the way the machine are working).
So I've contacted United about this problem, but I didn't hear from them, yet.
