I'm a longtime zipster and I like the service, I've blogged a bit about it on vox. *Twice* this year, you made price adjustments to reflect the weight of expensive gas on your business model. But now gas prices are down, Look!
compare that to the picture I've taken some time ago (exact same spot), and posted here and on vox:
Here is what you personally wrote to me about the issue:
Over the last year we have felt the same pressure from rising fuel costs
nationwide as you have seen in your personal lives, in business
expenses, and in other forms of business travel. In response, we need
to make some adjustments to maintain the level of service that you have
come to expect from Zipcar—and remain the best car-sharing service
for business drivers.
As of Monday, September 8, our Zipcar for Business rates will be as follows in your city:
- Weekday hourly reservations increase to $8.75.
- Business day reservations (7am to 7pm) increase to $56 per day.
- 24-hour reservations will be $66 per day.
- The incremental mileage charge (i.e. fee for miles over 180 during your reservation) increases by $0.10 per mile.
Well since you have non-ambiguously designated the gas has being the reason for your pain, you should now revert your changes. I feel reaped that you don't and that you don't even communicate on the issue.
The fellow zipster I've talked too, feel the same, some even emailed you about it, but you ignored them.